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Sending a quote through Outlook

How the send flow works and what the recipient sees.

Updated 2 July 2026

Sending a quote is a one-click action from the preview modal. What happens next depends on whether you have connected Outlook.

With Outlook connected

Jeanus opens a pre-filled draft in your Outlook window with the quote body, subject line, recipient addresses and a public link to the quote. You get one last chance to add a personal message before pressing send. The email goes out from your own address, so replies land in your inbox.

Without Outlook

Jeanus sends directly from the built-in mailer. The email comes from your workspace's configured from-address, with your name in the from-name. Recipients still see a public link to the quote.

What the recipient sees

A short email with a big Accept and Pay button (if payment is enabled) or Review button (if not). Clicking opens a public web view of the quote - no login required. From there they can accept, ask a question, or forward the link to a colleague.

Tracking

Once sent, the quote detail page shows a timeline: sent, opened, viewed, accepted or paid. Reps get a dashboard notification the first time each recipient opens a quote.

Best practice.Write two or three sentences of personal context at the top of the email even for standard quotes. Response rates on personalised quotes are roughly double the boilerplate baseline in our own testing.