AI credits - what they are and how to top up

AI features in Jeanus are powered by credits. Every AI action - a prospect search, a drafted email, a personalised briefing - deducts a small number of credits from your workspace balance. Your plan tops the balance up on a schedule, and you can buy extra credits if you run out mid-cycle.

Where to see your balance

Two places:

• The sidebar pill. Every page shows a small credits pill at the bottom of the sidebar. Green when healthy, orange when low. Click it to jump straight to the top-up page.
• Settings > Billing. The billing page shows the current balance, this cycle's allowance, and a full history of what has been spent on what.

What costs what

Approximate costs at the time of writing - check the billing page for the exact live numbers:

• Find Prospects search. 4 credits per run.
• AI-drafted email. 1 credit per draft.
• Personalise this quote / offer. 1 credit per personalised recipient.
• Today's briefing. Free - included in every plan.
• Dashboard AI suggestions. Free - included in every plan.

Your monthly allowance

Every plan comes with a monthly credit allowance. Unused credits carry over to the next cycle up to a cap of two months of allowance - anything above that expires. This stops a workspace hoarding credits forever, but also means a slow month does not go entirely to waste.

Topping up

Settings > Billing > AI credits. Pick a top-up pack and pay by card. Credits land instantly and never expire. Top-up credits are spent AFTER your monthly allowance is used, so you always burn the "free" credits first.

What happens when the balance hits zero

Non-AI features keep working - your CRM, quotes, portal and website are unaffected. AI actions show a "Credits needed" prompt with a top-up button instead of running. Nothing breaks and nothing gets sent without credits.