Jeanus Journal

Practical writing on CRMs, websites and running small businesses.

From the team behind Jeanus. No marketing fluff, no listicles, no hype. Just useful writing for people running real businesses.

Featured

AI for Small Businesses in 2026: What It Can Actually Do (No Hype)

Cutting through the noise: what AI genuinely does for a small business in 2026, where it doesn't help yet, and how to start using it without overthinking it.

24 Jun 20265 min readSam Ball
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More writing

Platform

CRM and Website in One: Why Small Businesses Are Better Off Together

Running a website and a CRM as two separate tools means double the bills, double the data entry and a gap in between. Here is why one joined-up platform wins.

10 Jun 20265 min
Pricing

The Hidden Cost of Per-Seat CRM Pricing (and the Flat-Rate Alternative)

Per-seat CRM pricing means the more of your team you add, the more you pay. Here is how it adds up, why it backfires, and when flat-rate unlimited-user pricing wins.

20 May 20265 min
Getting started

From Spreadsheet to CRM: 7 Signs It is Time to Switch

Spreadsheets work for managing customers, until they do not. Here are 7 clear signs you have outgrown them, what a CRM fixes, and how to switch without the dread.

29 Apr 20265 min
Wholesale

What Is a Wholesale CRM, and Does Your Merchant Business Need One?

A wholesale CRM is built for how merchants trade: trade accounts, customer-specific pricing, quotes and repeat orders. Here is what it is and the signs you need one.

8 Apr 20265 min

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