Data deletion
When you connect a social account (LinkedIn, Facebook or Instagram) to Jeanus, we store only what we need to publish on your behalf: a secure access token, the Pages or accounts you administer, and the posts you create in Jeanus. We never post without an action you take, and we do not read your private messages or personal data.
Remove a connected account (instant)
To remove the data for a connected social account at any time:
- Open the Social page in Jeanus.
- Next to the account (for example Facebook), click Disconnect.
Disconnecting immediately deletes the stored access token and the list of Pages/accounts we held for that connection. Posts already published to your social account stay on that platform; deleting them there is done from the platform itself.
Delete all your data
To request deletion of all data Jeanus holds about you, including your workspace and any social connections, email hello@pixelandshovel.co.uk from the email address on your account, with the subject "Data deletion request". We will confirm and complete the deletion within 30 days.
For more on how we handle data, see our privacy notice.